- We shall meet or exceed our customers (internal and external) expectations in product quality and service.
- We shall provide wholesome products of superior quality to our customers that are cost effective to manufacture in an operationally efficient manner.
- We are committed to continuous improvement opportunities that enhance our customers' experience with our product and services.
- Product quality is a shared value of all team members.
A core component to Case Farms' quality commitment is to ensure the welfare and health of our chickens. All chickens are farm raised, cage free and fed a diet that is predominantly corn and soy-based with no added hormones. We follow the National Chicken Council's poultry welfare guidelines and all our locations are routinely audited to ensure compliance. Specially designed environmental management and disease prevention programs help ensure the health and well- being of the birds in our care. Should the use of antibiotics become necessary, they are used under the direction and supervision of a licensed and accredited Case Farms Veterinarian. We do not use any antibiotics that are not licensed and approved for use in food animals by the FDA or USDA. Case Farms does not use Cephalosporins or Quinolones, which have been defined as critically important to humans. Healthy chickens are directly related to a safe food supply and we strive daily to assure both.
Case Farms is committed to the highest quality product making every effort to surpass our customers' expectations. Quality starts with our growers desire to produce a superior bird and continues as the driving force in our processing facilities. Working in conjunction with USDA Food Safety Inspection Services, our Quality Assurance Departments follow internal HACCP and Food Defense programs to ensure a safe and high quality food product for the consumer.
We have internal control points to ensure the product is acceptable at each stage of the process and continually monitor the finished product to validate it meets customer specifications as well as Case Farms specifications. As an additional monitoring tool, Case Farms has accredited auditing firms as well as customer auditors visit the complexes to conduct audits from grow-out to distribution. These audits confirm Case Farms commitment to food safety and quality and are a valuable tool in our efforts to make continual improvements.
Our management staff pledges superior quality in all that we do, and we look forward to serving you!
Vision for Case Farms
At Case Farms we work together striving to satisfy our customers' needs. We focus on consistent quality every time, a safer workplace, and operational excellence, all for the purpose of being the best managed and most profitable company in the U.S. chicken industry.
We will maintain a behavior of integrity and sound ethics in all we do.
We will hold each other to our commitments and deliver what we promise.
Our relationships are built on mutual respect and dignity.
We are committed to achieving our goals and the desire to be on a winning team.