Manager, Food Safety Supplier and Technical Support

Texas Roadhouse's picture
Job Description: 

In this role you will provide Food Safety and Quality leadership to the Food Team, Product Coach Team, R&D, and Risk/Crisis Team.


Position Reports to: 
Director of Food Safety
Perform Other Duties as Instructed by Supervisor: 
Responsibilities & Duties: 
  • Review health inspection reports from all stores. Upon review, where needed, partners with Product Coach Team and tracks follow-up action plans for improvement and/or contacts Health Department. Follow up with Product Coach on corrective actions.
  • Provide support to leadership during new/alternate product developments and testing.  Work with new vendors for on-boarding by evaluating food safety practices through a 3rd party audit or internal on-site evaluations.
  • Maintain credential that is recognized by industry for conducting internal assessments of our supplier partners worldwide.
  • Manage vendor relationships for all technology areas that support Food Safety.
  • Collect, track and manage third-party vendor audits, animal welfare audits, and any other necessary documents from vendors; if corrective action needed, follow-up with vendor for action plans. Information is managed with third-party software to ensure we receive this information a minimum of once per year and vendor meets TRH standards.
  • Collect and track audit recall program information. Assist Risk/Culinary/Purchasing teams on food safety alerts/product recalls.  Initiate process for tracking products, with all stakeholders, through barcoding, RFID or other new technology systems.
  • Manage the nutritional information database for Texas Roadhouse and all other concepts. Through Purchasing, monitor any changes in ingredients or vendors that may impact the nutritional value in our food.
  • Manage ESF/Food Safety and Sanitation/Health Department information using third-party software. Manage working relationship with software representative to handle issues.
  • Work with Director of Product Quality on product quality feedback system; track trends on products/stores/vendors. Generate a tracking history in system. Follow up with any food safety issues, conducting a plant visit where needed.
  • May come in contact with company trade secrets, confidential information, and intangible assets.
  • Provide direction to the Food Safety and Quality Assurance Administrator on projects.


  • Experience: Five years progressive experience in the restaurant or food safety industry.
  • Computer Skills:  Excel and Word.
  • Certification:  Holds and maintains credentials for assessment of Supplier Partners.


  • Bachelor’s Degree (four-year college or university) in science or related field.

Our company is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state or federal law.

This policy applies with regard to all aspects of one’s employment, including hiring, transfer, promotion, compensation, eligibility for benefits and termination.