Quality Assurance Manager

Microbial Discovery Group's picture
Job Description: 
The QA Manager is responsible for ensuring the overall quality in their assigned areas through the management of regulatory, company policies, programs and work instructions (SOP). This position is responsible for the change control program and overseeing assigned production facility quality and food safety programs.
Position Responsibilities
Quality - assurance (QA) professionals are the ones who make sure the job is done right. In QA work, metrics and statistical methods are used to inspect, test and analyze products, procedures and processes.
  • Oversees and maintains the Change Control Program
  • Routine verifications and inspections include process tasks, formulations, and equipment verification checks, follows up with any non conformances
  • Conduct all quality inspections in the area of assigned responsibility
  • Maintain quality objectives, prevent complaints and claims and keep quality to specifications through accurate inspections, non-compliance procedures, appropriate reporting, corrective actions and accuracy of paperwork
  • Works with other departments to implement procedure changes, based on predetermined specifications, involving the processes, raw materials and finished goods to remedy the cause of any non-compliance as quickly as possible
  • Verifying the implementation of FDA Rules and Regulations for 21CFR117 (food safety)
  • Utilize technical knowledge to prevent and identify the root cause of process or product failures
  • Perform ongoing evaluation of audit criteria vs. internal systems to ensure all affected staff understand the process and requirements
  • Balance and achieve positive results in the areas of food safety, safety, quality, and productivity
Additional Job Responsibilities/Duties
  • Serves as member on HACCP/Food Safety team
  • Assists with quality and food safety training
  • Assists in third-party and customer audit activities
  • May have split responsibilities with Quality Control
Typical Work Environment
  • Work is conducted in a temperature-controlled office or lab environment and the production floor
  • Exposed to a variety of environmental conditions in the fermentation and blending facilities including dusty conditions
  • Able to safely climb steep stairs to access fermenter mezzanines
  • Required traveling 3-5% with occasional overnight stays to suppliers, service providers and meetings
Physical Requirements
  • Ability to lift 50 lbs. or more pounds
Safety Requirements
  • Adhere to manufacturing safety manual when auditing facilities
  • Follow consistently all company safety procedures and safety regulations
Minimum Job Qualification Requirements:
  • BS or MS degree in Bacteriology, Microbiology, Molecular biology, food science or other related field
  • Ideally 7 years experience, preferably working in a food safety or quality system  (i.e. ISO9001, ISO 17025, SQF, HACCP)
  • Minimum of 2 years experience as a quality control microbiologist
  • Supervisory experience of 3 years
Specialized Job/Technical Knowledge:
  • Knowledge of HACCP and cGMPs
  • Knowledge of quality issues/concerns in the food industry (past, present, & future)
  • Knowledge of third-party certification programs relevant to the industry
  • Experience with upkeep and auditing of a Quality Management System
  • A high level of technical expertise, ownership and practical knowledge Quality Assurance requirements
  • Ability to create, revise and interpret technical documents such as quality specifications, regulatory rules, operating and maintenance instructions, and procedure manuals
Non-Technical Skills and Abilities
  • Excellent interpersonal and communication skills
  • Takes initiative to identify and respond to critical situations
  • Strong oral and written language skills
  • Strong decision making and problem solving skills
  • Strong conflict resolution skills
  • Ability to adapt and learn in a changing work environment
  • Ability to manage multiple priorities
  • Strong attention to detail
  • Ability to work in a team environment
  • Demonstrated strong problem-solving and analytical skills
  • Ability to uphold regulatory, company, and customer standards


Our company is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state or federal law.

This policy applies with regard to all aspects of one’s employment, including hiring, transfer, promotion, compensation, eligibility for benefits and termination.