Quality Assurance Specialist

Loblaw Produce International's picture
Job Description: 

This role is accountable for managing relationships with Loblaw vendors with respect to food safety and quality assurance and is responsible for ensuring all standards and new Safe Food Canadian Act regulations are met. The QA Specialist will work collaboratively with the broader QA team, business stakeholders and vendors to drive consistent consumer experience.

Responsibilities & Duties: 
  • Responsible for performing vendor assessment and drive corrective action to ensure capability to uphold Loblaw Quality standards. Collaborate to drive system and process improvement
  • Improve Food Safety Compliance for Importer on Record National Brand Produce Vendors
  • Development of risk mitigation plan National Brand Small and Local Vendors
  • Explore necessity for food safety transition criteria as a part of the National Brand risk mitigation plan for Produce vendors which are not SAL.
  • Drive the implementation of Produce Vendor Operating Standard
  • Optimize Food Safety role and responsibility for vendor management and identify collaboration with CB VQA
  • Work with Vendor Development Manager to audit produce vendors
  • Have knowledge of Loblaw Control Brand products, vendors and data systems
  • Remain up-to-date on food safety and quality trends, issues and initiatives in the food industry
  • Provide QA leadership during investigations involving incident management
  • Manage vendor scorecards including reporting to business and vendor community
  • Proactively seek resolution to issues according to Management Information reports and resolve issues within appropriate timelines and ensure vendor accountability
  • Liaise with internal business partners to ensure all aspects of the needs are addressed
  • Leverage Quality SAP systems for all processes and documentation
  • Strong knowledge of produce environment and industry
  • University education or equivalent in food science
  • 4-7 years related work experience in food manufacturing environment
  • Working knowledge of HACCP, GFSI and Quality Management Systems and their application in food industry
  • Knowledge of distribution and handling of products within Manufacturing, Supply Chain and Retail Environments
  • Able to work effectively as an individual with minimal supervision and as a team member
  • Able to influence and interact effectively with all levels at retail/distribution, vendor and office locations
  • Strong interpersonal and communication skills
  • Effective problem solving skills
  • Straightforward practical way of thinking and problem solving,
  • Results oriented
  • Highly organized with a strong focus on detail and accuracy
  • Experience with SAP QM, QIM and BI would be an asset
  • Travel (may be required up to 2-3 days per week and could include local, national and international, requires use of personal vehicle
 Key Measures (Performance indicators):

  • Process Performance Metrics
  • Meeting QA Objectives


Our company is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state or federal law.

This policy applies with regard to all aspects of one’s employment, including hiring, transfer, promotion, compensation, eligibility for benefits and termination.