Food Safety & Quality Assurance Manager

Kneaders Bakery & Cafe's picture
Job Description: 
Make a difference! Join the growing Kneaders family.
Kneaders has 60 locations throughout the west and we will continue to grow – carefully but quickly.  We are a uniquely positioned in "fast-casual" restaurant expansion occurring now in the U.S.  We pride ourselves in a culture of hard work,   friendliness and hospitality. In the operational and quality team we seek to advance   Kneaders through quality products, new and unique baking techniques and jaw-dropping recipes – doing it all in a safe and healthy manner.  We delight our customers in creative ways.  Come and join the Kneaders wave!  Your local neighborhood bakery!
Kneaders is eager to fill the position of Food Safety   & Quality Assurance Manager at our main campus in Orem, UT.  The qualified candidate will possess great creativity and will enjoy daily variety in their work.
Job   Skills and Responsibilities:
The food safety professional we seek will have direct responsibility for maintaining onsite food safety and brand standards across the business.  Duties will include training restaurant employees and management to maintain the highest standards of facility cleanliness, safety, guest experience and brand protection.  The proper management of these programs will ensure our customers receive the highest quality product. 
The successful candidate must be committed to a relentless pursuit of cleanliness, food safety and healthiness for our guests.     Specific,   desirable skills include:
Culinary Skills: The successful candidate will understand culinary and supply-chain processes that are related to food safety.  They will know and seek out new innovations, benchmark developments, product/ food safety and product trends.
Decision Making: This job is best suited for individuals who are accustomed to making many time-sensitive decisions, with the goal of driving food safety and training standards throughout the organization.   The job will include maintaining overall food safety/quality by cataloging site visits, internal audits, identifying areas for improvement and reviewing processes and ingredients related to food safety. 
Management Skills: As the Food Safety and Quality Assurance Manager you will have an impact across all stores and locations.  Travel to new and existing stores will be part of your scope. Management duties will vary and will include communication, motivation, teaching, and coaching of managers and front-line employees.
Communication: Professional communication, writing, and speaking are required. Ongoing documentation of food safety practices and policies. Research is vital.
Time-Management:  The successful execution of this job also includes assisting with daily operational needs, especially during peak seasons, holidays and events.  This job focuses on the preparation and preventative side of time management.
Duties & Skills:
  • Conduct food safety, brand standards, andother on-site evaluations at all locations, to assess workplace health and   safety
  • Consult, educate and train employees on   latest food safety, health, and sanitation practices
  • Assist and support management as needed
  • Become a NEHA Certified Professional in Food   Safety (CP-FS)
  • Nights and weekends may be required occasionally.
  • This position requires climbing, walking,   inspections in tight areas, indoor and outdoor analysis.  Must be able to climb steep indoor and outdoor access ladders, etc.
Basic Qualifications
  • Valid Driver's License and acceptable Motor   Vehicle Record (2 years)
  • Willing / able to travel overnight for   business
  • Ability to lift 25lbs (infrequent   requirement)
Preferred Qualifications
  •       Experience in food safety or brand standards   evaluations
  •       ServSafe and/or CP-FS certification
  •       Teaching/Coaching experience in a food-related field
  •       Registered Environmental Health Specialist /   Registered Sanitarian (REHS/RS) credential preferred
  •       Strong relationship management capability
  •       Strong planning and organizational skills   and high attention to detail
  •       Ability to work effectively without   supervision, showing initiative, good judgment and superior decision-making skills
  •       Problem-solving and analytical skills
  •       Resourceful and continuous improvement focus 
  •       Experience in state or local inspections as   an inspector a plus
You will delight in working at Kneaders if you have the following qualities: A willingness to work hard. Enjoying a job that requires you to be on your feet (and quick on your feet). A desire to enjoy in the personal aspect of growth at a successful company. Excellent time management.
Work   Environment
This job operates in a professional office environment, in kitchens and in the field. This role will place you in and around kitchen equipment and office features including ovens, mixers, slicers and high volume equipment.  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  This is an active role, requiring the ability to lift heavy objects, bending, standing, stooping, and walking, with or without the carrying of objects. Must be available to work varying shifts between the hours of 6 am – 5 pm, sometimes later. 
Position   Type/Expected Hours of Work
  This is a full-time position. Depending on the project and scheduled completion dates, the Food Safety & Quality Assurance Manager may be required to travel locally and out of state to meet goals and store opening requirements and to perform inspections.
Required   Education and Experience
  Formal training in food safety.  Bachelor's   degree with at least two (2) years' experience in foodservice operations; OR   Associate's degree and four (4) years' experience in foodservice operations
Must have a minimum of five (4) years in food safety, food inspection or restaurant quality control. 
Join us in making a difference at Kneaders as we focus on the future for our customers.

Our company is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state or federal law.

This policy applies with regard to all aspects of one’s employment, including hiring, transfer, promotion, compensation, eligibility for benefits and termination.