Director, Food Safety and Quality

Growers Express's picture
Job Description: 
The Director of Food Safety and Quality is responsible for managing all activities pertaining to product food safety and quality systems company-wide.  Responsibilities include departmental and company leadership, management of regulatory, customer and internal requirements, and driving food safety and quality into product design. 
Responsibilities & Duties: 
  • Provide leadership in product safety, product quality, regulatory affairs, and technical excellence.  Foster food safety culture throughout organization.
  • Manage Food Safety Plan development, review and implementation at all facilities in coordination with plant leadership teams. Implement all aspects of Food Safety Modernization Act (FSMA) compliance.
  • Develop and implement, or continuously update and improve, company and facility pre-requisite programs, including crisis management, trace and recall, sanitation, Good Manufacturing Practices (GMP), Good Agricultural Practices (GAP), etc.
  • Conduct validation studies to ensure current process control steps at all facilities are in control and compliant with regulatory requirements.
  • Manage customer audits and compliance.  Participate in customer meetings and serve as primary technical point of contact with key customers.
  • Perform data analysis for food safety and quality-related information.  Trend and analyze data.  Present data internally and externally.
  • Develop and document process parameters in the field and facility in collaboration with research and development and operations to allow for transition to day-to-day production.
  • Develop and monitor operational processes and Quality Key Performance Indicators (KPI) to execute immediate, proactive action. Automate processes where applicable using Information Technology (IT) or third-party support.  Ensure KPI information is communicated to appropriate stakeholders.
  • Oversee consumer and customer claims program.  Communicate with consumers and customers regarding claims and product inquiries and feedback.
  • Oversee vendor compliance for perishable and non-perishable process inputs.  Manage quality aspects of vendor scorecard.
  • Work cohesively with Director of Technical Operations in designing process parameters and equipment sanitary design standards.
  • Manage and support rollout activities for company initiatives and new products related to enhanced human safety, product quality, food safety, reporting, and efficiency.
  • Appropriately train and mentor staff.  Conduct performance evaluations, manage training needs, etc. Provide leadership and coaching that foster high team morale and effectiveness.
  • Perform and document risk analyses at internal and supplier operations as a subject matter expert.
  • Perform other duties as assigned.
Ideal Candidate: 
  • Advanced degree, such as a Master’s degree and/or Ph.D.
  • Experience in implementing Safe Quality Food (SQF) in food production facilities.
  • Ten or more years industry experience in food safety and quality areas.
Qualifications: 
  • Bachelor’s Degree in Food Science or other science-related field (Microbiology, Biology, Biochemistry, or other).
  • Minimum of 7-10 years of progressively increasing management experience in Quality and Food Safety in food production operations.
  • Preventive Controls Qualified Individual (PCQI) Training.
  • Excellent written and verbal communications skills.
  • Strong attention to detail.
  • Advanced skills in MS Office applications, including Sharepoint, MSProject, Dynamics AX.
  • Demonstrated ability to plan and budge.
  • Excellent project management skills.
  • Bilingual – Ability to communicate verbally and in writing in English and Spanish (a nice to have but not required)

Our company is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state or federal law.

This policy applies with regard to all aspects of one’s employment, including hiring, transfer, promotion, compensation, eligibility for benefits and termination.