Quality and Food Safety Manager

Bridgetown Natural Foods's picture
Job Description: 

Job Summary:  The Quality Manager provides strong leadership and direction to the plant in Food Safety, Product Quality, and Good Manufacturing Practices.  The Quality Manager will lead the QA Supervisors and Technicians and be responsible for building a team according to Company budgetary parameters and departmental policies.

Essential Functions:

  • Develop and implement food safety, plant security for food safety, environmental and quality programs
  • Serve as BRC Practitioner responsible for the management of the BRC system
  • Be a presence on the production floor (40% of time is expected to occur on the production floor)
  • Train, supervise, and develop direct reports:

    • Create, Train, and Verify SOPs for Quality Technicians and Auditors
    • Teach problem solving, critical thinking, and “Teaming with Production” to Quality Technicians
    • Maintain proper departmental staffing levels and develop partners to succeed and grow
    • Ensure compliance with company policies and procedures in area of people management
    • Conduct Performance evaluations and administer disciplinary action as required
  • Partner with Warehousing, Production, Sanitation, and Maintenance Teams to:

    • Act as the main quality contact for day-to-day facility activities
    • Ensure plant-wide compliance with all Quality programs via training and paperwork review
    • Accurately communicate with Supervisors and Managers of other departments
    • Ensure customer specifications are accurately depicted in the lab and production floor
    • Determine Corrective and Preventative Actions for deviations in procedures and processes
    • Provide reliable and accurate departmental information to Finance to ensure that end of month closing schedules are met
  • Manage facility hygiene through facility inspections and monitoring, GMP training, sanitation validation
  • Be an owner of the Internal Audit process
  • Enforce GMP's to maintain a quality product manufactured in safe environment and meeting all targeted requirements
  • Establish, maintain, and enforce company quality standards. Coach and train employees on GMP’s
  • Monitor QA Technician schedules to ensure overtime is within the budgeted amount for each period
  • Ensure that appropriate standard operating procedures (SOP's) are developed and maintained for all aspects of food process, food safety, raw materials, finished food and customer specifications
  • Responsible for the Food Security Policy/Program to assess potential food security risks and to ensure food security preventive measures are being implemented and routinely audited regarding the manufacturing, handling and storage of all food ingredients as well as finished goods
  • HACCP Audit and the pre-requisite program enforcement
  • Annual and Customer Food Safety Audits including initial certification under the GFSI
  • Internal audit and annual third-party audit for Organic Certification
  • Management and enforcement of Kosher Program
  • Facilitate routine testing and laboratory analysis
  • Monitor chosen suppliers of ingredients & packaging via vendor assurance and quality monitoring programs including sampling, testing and reporting on raw material quality.
  • Manage the Environmental Monitoring Program to meet and exceed FSMA requirements
  • Manage HOLDS and product, material disposition in compliance with Food Safety and Finance requirements.

Knowledge, Skills & Abilities:

  • Bachelor’s degree in Food Science, Biological Science or equivalent
  • 4-7 years of experience in Quality Assurance at a food manufacturing facility
  • Excellent communication and interpersonal skills
  • Flexibility and the ability to remain organized, establish a plan and execute on Company priorities
  • Commitment to steadily improving the organization and creating an outstanding performance-based work environment
  • Certified PCQI, BRCPractitioner, and Certified Trainer
  • Strong ability to train and engage other employees
  • Establish credibility-excellent communication skills, written and verbal
  • Ability to communicate and understand work instructions in English

Working Conditions/Physical Factors:

  • Able to conduct work in adherence to BRC and Bridgetown Natural Foods policies
  • Able to work in environment containing nuts, peanuts, dairy, grains and other allergens
  • Ability to occasionally lift up to 50 pounds
  • Ability to safely maneuver through a production and warehouse environment
  • Ability to be flexible with work hours, shifts, and shifting priorities based on Production schedule


Our company is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state or federal law.

This policy applies with regard to all aspects of one’s employment, including hiring, transfer, promotion, compensation, eligibility for benefits and termination.