Quality Assurance Manager

American Sugar Refining's picture
Job Description: 

ASR Group is the world’s largest refiner and marketer of cane sugar, with an annual production capacity of more than 6 million tons of sugar. The company produces a full line of grocery, industrial, food service and specialty sweetener products. Across North America, ASR Group owns and operates six sugar refineries, located in Louisiana, New York, California, Maryland, Canada and Mexico. In the European Union, the company owns and operates sugar refineries in England, Portugal.  ASR Group also owns and operates mills in Mexico and Belize.  The company’s brand portfolio includes the leading brands Domino®, C&H®, Redpath®, Tate & Lyle®, Lyle’s® and Sidul®.


The primary responsibility of the Quality Assurance Manager is to effectively plan, coordinate, manage, and control all of the quality activities.  Responsibility includes the objective of acceptable product quality.  The position reports to the Refinery Manager and is an integral part of the Department Management Team leading the refinery.


  • Determine the long-range needs of the department, develop plans and implement solutions.
  • Manage and lead SQF/GFSI programs – including development, audits, training, team building  and sustainability
  • Implement ongoing quality improvement processes working with interdepartmental teams.
  • Oversee internal food safety/quality assurance audits (HACCP, GMP’s, pest control, product recall, production codes, finished product review/release, calibration of critical instruments, etc.) including internal and external facility sites.
  • Oversee statistical analysis of data, including basic graphs, Pareto charts, and SPC charts as needed.
  • Ensure timely completion of testing of materials and product samples.
  • Develop and lead employees in the transition to a culture of accountability.
  • Give feedback as necessary in accordance with established plant policies and procedures while maintaining a high level of fairness and uniformity.
  • Initiate CAPA’s and follow-up to closing with any root cause findings.
  • Interact with customers on opportunities and complaints.  Represent the company positively with customers.
  • Ensure compliance with all applicable federal and state regulations and company policies.
  • Conduct performance evaluations on a timely basis and establish performance goals.  Develop direct reports and successors.
  • Provide effective communication regarding issues, objectives, initiatives and performance to plan.
  • Performs other duties as assigned


  • Must be able to work effectively in a multi-tasking work environment, and be familiar with quality assurance systems and standards.
  • Must be able to work independently with minimum supervision and have the ability to interact positively with others within the department and management team.
  • Must be able to lead a QA department to meet strategic goals.
  • Strong organization, planning and decision-making abilities.
  • Excellent verbal and written communication skills.
  • Ability to problem-solve with groups of people.
  • Ability to perform standard micro, physical tests accurately and evaluate results.


  • Experience working in an SQF or GFSI environment, HACCP, AIB, Food Safety.
  • Experience in communicating with auditors and state agencies.
  • Previous supervisory experience in a manufacturing environment.
  • Successful record of passing audits of SQF or GFSI.
  • HACCP and/or related food safety training.
  • SQF or GFSI benchmarked standard training.
  • Knowledge of Calibration of equipment.
  • Knowledge of Quality Assurance/Control practices and procedures.


Required Education

  • Bachelor’s degree in a related discipline from an accredited college/university

Preferred Education

  • An advanced degree in a related field of discipline from an accredited college university is preferred.


  • Yes, this position has supervisory responsibility.


  • Yonkers, NY

Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.

Nearest Major Market: Yonkers

Nearest Secondary Market: New York City


Our company is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state or federal law.

This policy applies with regard to all aspects of one’s employment, including hiring, transfer, promotion, compensation, eligibility for benefits and termination.